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April 4, 2017

United Airlines - A Criminal Enterprise

Here is the feedback I left today for United Airlines on their website at www.unitedairlines.com/feedback

I paid $3,000.00 for roundtrip nonstop airfare from DEN > CUN and back. My daughter and I were involuntarily removed from our return non-stop flight from CUN > DEN. We were then put on a later flight, rerouted through IAH, where we had 2 minutes to clear immigration and customs. Obviously, we didn't make it, which put my 19 year old daughter into tears as she had a midterm review on Monday. So, yeah. I will never fly United Airlines again, and I intend to resolve this matter in court. However, I was told by multiple people at United to post feedback here, so I'm posting feeback. I wasn't surprised when the police in Cancun robbed me of $100.00. I wasn't surprised when the Caribbean Rental Car agency in Cancun turned out to be a scam that didn't exist, and didn't have the Jeep I reserved for $100 a day. I wasn't surprised when the monkey zoo at Akumal Monkey Sanctuary turned out to be a scam. But I was surprised that United raped me and my daughter for $3,000 and then threw us to the wolves. I will never fly United again. United is not an airline. It's a criminal enterprise that happens to have a few jets. They should be prosecuted under the Racketeer Influenced and Corrupt Organizations Act (RICO). Thanks for nothing. (And I'm telling everyone I know.)

Frequenty Flyer Number: FQV12755
United Airline Confirmation: DC55X5
United Airlines Ticket Number: 0167985753486

Return Flight
´┐╝United Airlines Flight 1691
Aircraft: 739
BOEING 737-900 189 STD SEATS
Travel Time: 4h 20m

Depart: Cancun, MX CUN Sun, Apr 02, 2017 - 02:00 pm
Arrive: Denver, CO DEN Sun, Apr 02, 2017 - 05:20 pm

Frequenty Flyer Number: FQV12755
United Airline Confirmation: DC55X5
United Airlines Ticket Number: 0167985753486

Your feedback is very important to us. Your perspective is important to shaping the future United experience.

Our Customer Care team will address your email and respond back to you shortly. Response time is generally within 5-7 business days. Please note, some baggage and regulatory cases may take up to 30 calendar days.
Please use Case ID number 14713691 if you need to contact us about your inquiry.

Posted by Rob Kiser on April 4, 2017 at 9:44 PM

Comments

www.youtube.com/watch?v=WEw-GjTriIo

United Airlines passenger apparently dragged off flight after refusing to give up seat

ABC News
published on Apr 10, 2017

The airline randomly selected four passengers to give up their seats for crew members being sent from Chicago to Louisville, Kentucky.

Posted by: anonymous on April 10, 2017 at 10:50 PM

Ontario, CA - Security agents from United Airlines arrived
at Riverside Airport Gate 307, and immediately began beating
Rob Kiser when he disembarked his South West Airlines flight
from Denver. Oscar Munoz, CEO of United, told reporters
"We've been wanting to do this for a long time, but were
prevented from doing so by legal, ethical, and public
relations considerations. However, after what happened in
Chicago, I figure we've got nothing to lose at this point."
The incident was recorded by onlookers, most of whom were
holding their phone the wrong way.


Posted by: anonymous on April 11, 2017 at 12:07 PM

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