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April 22, 2017

United - We suck so hard - and it shows!

If you want to contact United Customer Care, basically what they have is a web page:

http://www.united.com/feedback

Or, you can mail them a postcard:

Customer Care
United Airlines, Inc.
900 Grand Plaza Drive NHCCR
Houston, TX 77067-4323

Or, you can leave a message:

Post-travel feedback line (voice mail inbox)
1-877-624-2660

But, if you want to talk to a human at Customer Care, you have to call their main number:

1(800)864-8331
Monday - Friday
8:00 am - 7 pm central time

And ask for customer care.

Big surprise, right?

Posted by Rob Kiser on April 22, 2017 at 9:15 PM

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