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December 24, 2016

Jennifer's Macbook Air

I'm trying to salvage Jennifer's Macbook Air. Here are the specs on her computer.

If you go to Apple - About this Mac.

OSX Version 10.9.5
Processor 1.8 GHz Intel Core I5
Memory 4 GB 1600MHz DDR3
Intel HD Graphics 4000 1024 MB

If you go to Apple - About this Mac - More Info.

120 Gig hard drive

856 Meg free out of 128 Gig.

Jen's computer is driving me nuts because, I can't get any space freed up on it. Normally, for me, the trick is to go into iPhoto (or Photos) and delete from the "Recently Deleted Files" folder.

Recently deleted photos

In iPhoto, deleted photos were kept in the Trash folder, which you could access from the sidebar.

But, in iPhoto, the Trash folder is empty, as I've already deleted everything from it (as of earlier today).

I tried to install DaisyDisk, but her release of the O/S is so out of date, that I couldn't install the current release of DaisyDisk. Nice.

Now, I want to format the new drive. There's an app on the drive, apparently...


LaCie Setup Assistant - Before using your drive, LaCie Setup software must be launched.

Format - Use the slider to show how much windows/apple is needed on the shared section.
Drag slider completely to the left for no Windows/FAT32 usage.

So, I slid it all the way to the left, for 0% windows and 100% Apple LaCie HFS+ 1 TB 100%.

Formatting will erase all data. Do you wish to continue? Yes.

OK. So, I formatted the drive, and now I have registered the drive in Jennifer's name/email address. OK. Now, it wants to install some software...Intego Backup Assistant, LaCie Desktop Manager, and some Porsche documentation, for whatever reason.

LaCie device has been successfully configured.
Your device is now ready to use.
Your device has been formatted in Mac mode.
The following applications were installed:
Intego Backup Assistant, LaCie Desktop Manager, and some Porsche documentation, for whatever reason.

Now, it wants to restart, so I click on Restart.

Now...let's try to move over her iPhotos library, as the guy at the Apple store told me to.

The general idea here is to drag the iPhotos Library to the external drive, apparently.

This website explains how to move the iPhotos library onto an external drive:


iPhoto - File - Switch to Library
/users/Jen122297/Pictures/iPhoto Library.photolibrary

OK. Finally, in Finder, I was able to see the navigation at the bottom of the screen to Jennifer's iPhoto Library. Then, when I got into that folder, I saw that there were a few hundred photos that had been exported some time ago. So, I just copied all of them over onto a new folder on the external LaCie drive in a folder called jennifer_12242016.

Copying "iPhoto Library" to "jennifer_12242016" (27.3 gig).

So, it looks like the "/users/Jen122297/Pictures/iPhoto Library.photolibrary" is 26.11 gig.

There's also a library called "iPhoto library.photolibrary Recovered Photos". These photos were apparently recovered in Jan/Feb of 2014. So, I will make a new folder (Recovered Photos 2014) and copy these files over (187 photos).

OK. I created a new folder called "Recovered Photos 2014" on the external drive and copied over these 187 photos. (Only about 270 Meg).

The right scroll bar keeps disappearing in Finder. Very annoying.

From the menu bar, select  ▹ System Preferences ▹ General ▹ Show scroll bars: Always.

Now, I see a folder with 310 photos in it...not clear how much space it takes up, as that's a metric not readily available, apparently. She has 310 photos in this folder, but it's not in an iPhoto library. It's just in Macintosh HD>Users>jen122297>Pictures. These are all dated Jan 17-19 2014. So, I'll make a new folder called Photos_Jan_17-19_2014 and copy these 310 photos over.

OK. Verified that they're on the external drive, and then moved them to trash.

Then, I drug my iPhoto Library.photolibrary file over to the external drive, as instructed by the guy at the Apple Store. It's copying over now...OK. Done. It copied over a 26.1 gig file. OK. Fair enough.

OK. Now, I went to switch iPhoto libraries. Go to iPhoto - File - Switch to Library. 3 different iPhoto library options are listed:
- /users/jen122297/pictures/iPhoto Library.photolibrary
- Volumes/LaCie/iPhoto Library.photolibrary (this is the one we want)
- Volumes/LaCie/Jennifer_12242016/iPhoto Library.photolibrary

OK. Now, I moved the iPhoto Library.photolibrary into the trash.

Then, I did Finder - Empty Trash. It seems to be deleting a lot of something.

I now have 29 gig free. Woohoo!

Now, I do Apple - Software Update...it wants to upgrade to MAC OS Sierra...whatever that is...

OK...it came out Dec 13 2016...now it's updating to Mac O/S Sierra.

OK. Mother. Fucker. Like.....I was so stupid that I thought Apple wouldn't fuck me. Don't know what the fuck I was thinking.

So, I installed the Mac O/S Sierra. Now, remember, that Apple switched from "iPhotos" to "Photos", following their tried-and-true method of "it ain't broke, so let's fix it" philosophy. Motherfuckers.

So now, when I upgraded the laptop to the Mac OS Sierra, it gives me a message about Photos not being compatible with Sierra. OK. Fair enough. But what does that mean for me? Did the upgrade work? Should I be using Photos or iPhoto? What the hell?

OK. Now that I look at it, I think that Jen is right. I think that I didn't upgrade the O/S. At all. It still says OS is 10.9.5, which is what it was at the beginning.

My laptop is 10.11.6 El Capitan. So, maybe I can do this on Jen's laptop?

OK. Now, I'm downloading 10.11.6 El Capitan from here https://support.apple.com/kb/dl1884?locale=en_US onto Jen's laptop in Safari. It's in the download folder section of Safari. Fingers crossed.

Ok. When I tried to install the update, it says "Alert - This update requires OS X version 10.11."


OK. Now, I went back and forth, trying to do different updates...finally, I decided to just try it again. I'm picking up the update the Apple - Software Update deal. It now says that it's downloading something like 5 Gig, which is more than it downloaded last time, I'm sure. So, I'm hoping that the 2nd time is a charm. SL said she had to download it twice also, and the second time it downloaded all night, and it worked the 2nd time. So, I'm hoping that it works the 2nd time for me also.

OMG. We went and got ice, and when we came back, the new Sierra O/S was installed. Woohoo! Now, it wants to know if I want to use iCloud with Photos instead of iPhoto. I dunno...I'm going to hold off on this for now.

OK. I see directions on how to import an iPhoto library into Photos. So, I was concerned that I wouldn't be able to do that, but it seems like this is something we can do. Now, I want to install the Daisy Disk app.

Now, I installed Daisy Disk. It costs $10.00. Well worth it. It's showing me a graph that shows where all of the space is being used...and it seems like this app called MobileSync is taking up about 70 gigs. No idea what this is.

It seems like it must be an iPhone backup.

How do I delete the backup for my iPhone?
Option 1 - From iTunes
Open iTunes.
Select the "Edit" menu, then choose "Preferences".
Select the "Devices" tab.
Select an iPad or iPhone on the list and click "Delete Backup".

Maybe I could copy these backup over to the external drive?

Step 1:

Find the backup folder:

Open iTunes. Click iTunes in the menu bar, then choose Preferences.

Click Devices.

Control-click the backup that you want, then choose Show in Finder.

OK. This shows where the backups are. Christ.

Macintosh HD > Users > jen122297 > Library > Application Support > MobileSync > Backup

There are 6 files here. However, the navigation is sort of tricky, as they're hidden from Finder, I think.

Step 2:

Cut and Paste the Backup folder to the external hard drive you wish to use.

Macintosh HD > Users > jen122297 > Library > Application Support > MobileSync > Backup

OK. I finally got all of her backups copied over to the external hard drive. They're all under Jen iPhone backups.

Now, I deleted the archives under iTunes Devices.

Now, let's go back and look and see how we're doing on space in our new app Daisy Disk.

Now, I see some movies, some apps. This is in iTunes. Probably want to keep them.

So, at this point, we've freed up approximately 1/2 of the 120 gig hard drive.

Now, I'll try to copy the photos back over onto the MacBook air from the external drive.

Copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.

So, I copied it here: /users/jen122297/iPhoto Library.photolibrary

Go to iPhoto - File - Switch to Library. 3 different iPhoto library options are listed:
- /users/jen122297/pictures/iPhoto Library.photolibrary
- Volumes/LaCie/iPhoto Library.photolibrary (this is the one we want)
- Volumes/LaCie/Jennifer_12242016/iPhoto Library.photolibrary

Moving an iPhoto Library into Photos App of OS X. Relaunch the Photos app and immediately hold down the Option key until you see the Library selection screen, then choose one of the following options:

If you see the iPhoto library in the list, simply select it and choose "Choose Library" to open it within Photos app.

Otherwise, select "Other Library" and navigate to the location of the iPhoto library you wish to import into Photos app, then open it as usual

So, I selected Other Library and pointed it to the iPhoto Library on the external drive.

It now says "Preparing Library..."

OK. So, Photos is now running, and it has all of her photos in it. I'm not sure if it created a new local Photos library or not though.

So now, if I go into Photos - Preferences, I see that the library is on the LaCie external drive.

I'd like to move it/copy it to the laptop though.

OK. Now, I see that there's a new "Photos Library.photoslibrary" file stored locally on the MacBook Air at
Macintosh HD > users > jen122297 > Pictures Library.photoslibrary. And there's nothing in it. So, I'll copy this one from the external driver over it if I'm able...

OK. Now, I'm going to try to uninstall Lyve.


Instructions for Mac OS X

Click the Finder icon in the Dock.

Select Go > Applications from the menu bar at the top of the screen.

Locate the Lyve app and either drag it to the Trash (look for the trashcan icon in the Dock) or hold the Control button on the keyboard and click on the app, then choose Move to Trash:

-- I was able to drag the Kodak AIO home center to the trash can. Woohoo!

-- However, when I tried to drag the icon for Lyve to the trash, and also tried to hold the Control button on the keyboard and click on the app and then choose Move to Trash, but in both cases, it says "The item couldn't be moved to trash because it's open". Great.

Select the same Go menu from earlier, then hold down the Option button on the keyboard and select Library from the menu.

In the Finder window which appears, locate the folder named Application Support. Inside this folder, locate and move the folder labelled Lyve Minds to the Trash (using the same method described previously):

Within the same Library folder, go into the Preferences folder, and locate any preference files beginning with com.lyveminds. You will probably only see one or two at the most.

Move those files to the trash.

Empty the Trash. Please note that emptying the Trash will remove any other files you currently have in the Trash.
You're done!

OK. I was able to open the trash can, and click on the Empty button, and I was able to empty the trash can, so I got rid of the one app (Kodak AIO home center ).

Now, to get rid of this virus known as Lyve.


Hit Command+Option+Escape from anywhere to bring up the simple "Force Quit Applications" window, then click on the app name to select, followed by clicking the "Force Quit" button, this will end the app immediately.

So, I did Command + Option + Escape, but I don't see Lyve in here. Nice.

OK. I was able to launch the Activity Monitor, and I do see that virus named Lyve out there now.

Finder - Applications - Utilities - Activity Monitor.app

Finally, I can see that virus known as Lyve. Lord God.

Select the process name or ID you wish to kill (unresponsive apps will usually appear as red), and hit the red "Quit Process" button.

OMG. I did it. I did a Force Quit on Lyve in the Activity Monitor and killed that fucker!

Now, let's delete the freaking app forever.

I went back to Finder - Apps and found the Lyve app, drug it into the trash can. It appears to have worked. Now, if I can just empty the trash can.

Now, I'm trying to kill the kodak Bonjour app.

6) Using the Terminal & kill Command
If all else fails, using the command line is a surefire way to force an app or process to quit by issuing the low-level kill command. Launch the Terminal and type one of the following commands:

On OS X, open your Applications folder, then open the Utilities folder. Open the Terminal application.

Finder - Applications - Utilities - Terminal

killall [processname]

For example, "killall Safari" would kill all instances of the Safari process. If you know the process id, which you can find with the ps or 'ps aux' command. Aim kill at that process specifically:

kill -9 [pid]

killall KodakAiOBonjourAgent

But even this won't get rid of this virus. Motherfucker.


Jennifers-MacBook-Air:~ jen122297$ killall KodakAiOBonjourAgent
No matching processes belonging to you were found


Sierra Firewall Options:

choose Apple menu > System Preferences, click Security & Privacy, then click Firewall.

In Firewall Options, select to prevent incoming connections to nonessential services and apps.

So, finally, I went into the Firewall, and I deleted the row that was blocking the Kodak virus. I'm not sure if I should have done this or not, but I'm trying to get rid of it everywhere I see it, so...

OK. Now, I'm going to Finder - Control F- Kodak. And, I'll delete whatever I find.

I found a Kodak file...moved it to the trash...emptied the trash.

OK. Hang on. I think I figured something out.

From Finder, hit File - Find (or Command-F).
From the Kind pop-up menu, choose Other.
Select "System files" in the sheet that appears.
Click OK.

You can now search for system files:
Start a new search by typing a term in the search field of the Finder window.
Choose "System files" from the Kind pop-up menu, then choose "are included" from the adjacent menu.

Select search scope that includes an area with system files. For example, choose This Mac to search the entire computer, which includes the /System and /Library folders.

Now, I see a folder:
Macintosh HD - Library - Printers - Kodak

Say goodbye, motherfuckers...

I deleted the folder, and then it showed me a popup...something about Kodak...and I said "Uninstall Completely". Lord I pray that virus is gone.

Posted by Rob Kiser on December 24, 2016 at 5:34 PM


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