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October 17, 2015

Syncing iPhone with iTunes

So, my old school iPhone 4S isn't supported for the software needed to control my new drone, the 3D Robotics Solo. Great. So I bought a new iPhone 5S from some guy down the hill in Denver last night. The Verizon store activated it for me, and in theory it's working, but now I've got to copy everything over from the 4S. Great.

I tried doing the backup to the iCloud last night, but ran out of space. So now, I'm going to try to back up the phone using iTunes. Apple says it can be done.

OK. Now, I see that, if I go into iTunes, and click on the little icon of the phone up near the upper left corner, it shows me all sorts of information about my iPhone. Nice.

It shows that I backed up the iPhone to this computer on 4/20/2015.

Also indicates that I have about 13 gig of data.

There are purchases on "Rob's iPhone" which are not in your iTunes library. Would you like to transfer these purchases from your iPhone?
These purchases will not be restored from a backup unless they are in your iTunes library.

Click - Transfer Purchases.

Now it says "Syncing Rob's iPhone (Step 2 of 4)" and there's a little colored bar at the top of the screen that's slowing migrating from left to right.

I don't even have a charger for the new iPhone 5s. Didn't think to ask for one.

So, I went into Jen's room and found a massive cable (USB to iPhone 5-6 type of connector). Brought it in. Unplugged the iPhone 4S which I just backed up. Plugged in the iPhone 5S and hooked it up to the laptop. Voila.

It says "Welcome to your new iPhone. Would you like to set up this iPhone as a new iPhone, or restore all of your information from a previous backup?

The default is 'restore from this backup "Rob's iPhone" - Last backed up Today at 10:08 a.m..

I click Continue.

"The backup "Rob's iPhone" cannot be restored to this iPhone because the software on the iPhone is too old."

The software on the iPhone is too old? On which iPhone you fucking morons?

"To restore this iPhone from this backup, you must first set up the iPhone as new and restore the software to the latest version."

Mother fucker.


If restoring from an iTunes or iCloud backup requires a newer version of iOS
If you can't restore from an iCloud or iTunes backup because you need to update to a newer version of iOS, follow these steps.


Connect your device to the computer that you stored your backup on.
Open iTunes. If iTunes tells you there's an iOS update, get the latest version.
Go to File > Devices > Restore from Backup. If you're using Windows and don't see a File menu, press the Alt key.
Look at the date and size of each backup and pick the most relevant.
Click restore and wait for the process to finish. Your device will restart and then sync with your computer. Stay connected until the sync finishes.

OK. Now I see. So, I change the selection to "Set up as new iPhone".

Syncing Rob's iPhone Step 4 of 4.

Click "Get Started".

iTunes shows I need to update iOS from 8.4 go 9.02. OK. Let's try that.

Click Update.

Now, it says "iTunes is downloading a software update for this iPhone and will install it when the download is complete. But I don't see a progress bar or anything.

Eventually, an "Update" button appeared and I clicked it. Now, the phone says "Hello".
"Update Completed. Your phone was updated successfully."
Clicked Continue.
Enable Location Services.
Set up Touch ID later.
So, the phone wanted me to set up pass codes and all this stuff. I just skipped it.
It appears to be updated to IOS 9.0.2.

Now, however, when I launch iTunes and go to "Devices", everything about my iPhone is greyed out. Nice.

Also, my phone now says "This accessory may not be supported."


OK. I signed into iCloud on the iPhone and then it showed up in iTunes like I wanted it to.
It also wanted to update the Carrier Settings, so I finally gave in and let it update the carrier settings.

OK. Now, it's greyed out again in iTunes. Nice.

OK. Unplugging and plugging the cable back in a few times fixed it, apparently.
Now, I see my iPhone in iTunes. Good enough. Then I click on "File - Devices - Restore from backup"

"Find My iPhone must be turned off before Rob's iPhone can be restored.'

Are you kidding me right now?


Settings - iCloud - Find My iPhone. Turn it off.


"File - Devices - Restore from backup" Choose a backup to restore.
Last backed up today 12:47 p.m.

Click Restore.Restoring iPhone from backup.
Time remaining less than a minute.

The settings for your iPhone have been restored. Please leave it connected while...

Then, it shows a progress bar on the iPhone for about a minute. Then, it vibrates, and shows the "Hello" screen.

Update Completed
Your iPhone was updated successfully.
There are just a few more steps to follow and then you're done.

Click Continue on the phone screen.

Set up Touch ID later.

Create a Passcode.
Passcode Options.
Don't add Passcode.
Enter iCloud password.
Updating iCloud settings.
Turn off iCloud Drive.
Don't share.
Welcome to iPhone.
Get started.

So now, I have my pictures, but not my notes. Nice.

I don't even have all of my apps. Like, I don't have Shazam. or Facebook. I don't have my text message app. What a nightmare.

Posted by Rob Kiser on October 17, 2015 at 9:50 AM


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