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April 6, 2009

Windows Update Problem

Every time I turn off my laptop, it indicates that it wants to apply a Windows update before it shuts down. The message I get when I turn off the computer is "Click Turn Off to install important updates". But I have no clue what it's trying to install, and it's obviously not working because it tells me this every time and is never applied.


This says
to install some software named WinUpdatesList to help determine what fixes have been applied.

I downloaded Qfecheck.exe.

To look at the windowsupdate.log. I clicked Start - Run and windir%\windowsupdate.log.

I found the following message in the log: "Update is not allowed to download due to regulation."

Not sure what this means. So, I went to the Microsoft Updates website and tried to manually apply the critical updates.

Update: This worked. I clicked on Start - Microsoft Update and applied the critical patches manually and this solved the problem.

Posted by Rob Kiser on April 6, 2009 at 11:51 PM

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